Frequently asked questions (FAQ)
Are you looking for solutions? You can find the answer to your question by searching on this page. The diagram below provides a quick overview of the most frequently asked questions. If you can't find an answer to your question here, please fill out our online support form and we'll do our best to assist you.
Our support team has prepared these FAQs with the basic answers in order to provide the best service to our customers. We intend to keep most of the frequently asked questions up to date. Here is a summary of what you should know about DownloadNEE.com.
Answers to common questions at a glance!
WHAT IS THE BEST WAY TO CONVERT A VIDEO?
TO GET YOUR FILE, FOLLOW THESE FOUR SIMPLE STEPS.
1. COPY THE VIDEO LINK
Find your video on YouTube or any other Supported Site, copy the URL, and paste it into the conversion form.
2. SELECT YOUR FORMAT
Select the desired file type. MP3, AAC, M4A, MP4, MKV, WEBM, F4V, and 3GP formats are supported.
Wait a moment after clicking the Convert button!
4. GET IT NOW
Save your converted file to your device or to your Dropbox or OneDrive account.
WHAT IS THE MAXIMUM ALLOWED VIDEO DURATION?
The maximum duration for downloading/converting to audio files is indefinite.
It is 120 minutes for MP4 and 3GP. It is 30 minutes for all other video file types.
Are there any restrictions?
Because our server resources are limited, yes. Again, there is a video length limit, and you can only download/convert one video at a time.